Terms of Sale:
The sale of all live animals is final. All animals are healthy and feeding at the time of shipment and should continue to do so. I guarantee live arrival as long as you are there to sign for the package on first attempt and the in-route and destination temperature does not fall below 40ºF or over 90ºF. It is up to the customer to inform us of extreme conditions. I reserve the right to postpone shipping in the event of extreme temperatures. During cold weather heat packs will be added at no additional cost to you. We are not responsible for carrier errors. We ship using Fedex Priority Overnight.
Any health issues must be reported within 24 hours of shipment arrival. Although I cannot warranty any live animal beyond the 24 hour period, I will help you with any health or husbandry issues that may occur. You assume complete responsibility for the animal from the moment you open the shipping box and verify live and healthy arrival.
All DoA's must be reported within 4 hours of receiving the animal and you must keep the DoA until proof has been given. If you do not report to us any problem on the first day, then we will assume that you are satisfied with your purchase. We will not issue a credit if you do not report to us immediately on the day of delivery that there is a problem. In the rare event that there is a problem with your reptile, then we will work with you on a case by case basis.
Deposits, shipping cost and PayPal fees are non-refundable. Deposits and payments may be transferred to a different animal upon approval.
2021 pairings have started. Check back late August 2021 for availability.